How does Shampoo & Conditioner work? - Serenity Loves Skip to main content

How shampoo and conditioner works

When we shampoo hair in the salon, we always get asked why we do shampoo twice. The first shampoo loosens the dirt and grease in your hair, so that when we do the second shampoo, it will wash away with the bubble after a good scrub.


Another question we get asked is what shampoo do we use?

In our salon we use natural and organic shampoo and conditioner which is better for your hair. Instead of the shampoos that you buy in shops that are full of sulphate’s, our shampoos help put your hair back to its natural state and leaving it feeling soft and light.

We use the Insight range.

But what about conditioner?

Conditioners work by smoothing down the scales on your hair shaft so your hair looks smooth and shiny again. Whereas shampoo opens the hair’s cuticle, conditioner seals it back up, locking all the nutrients in. This in turn strengthens the hair shaft, preventing breakage, split ends, and even hair loss.

Conditioners that you buy in shops can generally made up of ingredients such as silicones, oils, and emollients, as well as cationic surfactants (the scientific term for soaps or detergents) which help to wash away the oily elements in your hair. The silicone in the conditioner can leave you hair feeling soft but it’s also leaving a coating on your hair making it feel heavy. Whereas the natural conditioner that we use in salon doesn’t contain any silicone which can be harmful in your hair.


Now enough about the science of your hair, but the shampoo and conditioner we recommend for you hair is INSIGHT.


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